Make a claim online
If your organisation has insurance cover with VMIA you can lodge a claim through the VMIA portal(opens in a new window). The portal makes it easy to keep on top of your claims from submission through to resolution.
MOTOR CLAIMS: all motor claims other than Motor Special Contingency and Motor Loss of No Claims Bonus must be lodged directly with the claims manager noted on the policy schedule. Contact claims@vmia.vic.gov.au for assistance.
Not registered for portal? Please contact the portal administrator in your organisation to arrange access.
We are here to help
If you are not sure how to proceed with your claim, or have any questions, we are happy to help you. Please call 03 9270 6900 or email us at claims@vmia.vic.gov.au
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What's in the portal
How to use the portal
Privacy settings for new claims
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