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The Victorian Managed Insurance Authority (VMIA) provides risk management and insurance services to Victorian State Government departments and participating bodies, as defined under the Victorian Managed Insurance Authority Act 1996 [PDF, 169KB]. We collect, use, disclose and handle personal information for the purpose of providing those services.

We value the privacy of every individual and are committed to protecting all personal and health information we collect. We are required to comply with the Privacy and Data Protection Act 2014 and the Health Records Act 2001. This policy outlines sets how we manage the collection, use, disclosure and handling of personal information in accordance with those Acts.

You can download and read our full Privacy Policy [PDF, 160KB].

We may amend this privacy policy from time to time, the PDF linked above will always be the current version or can be obtained by contacting our Privacy Officer at privacy@vmia.vic.gov.au

If you are a user of our website, by accepting our terms and conditions you consent to us collecting, using, disclosing and handling personal information as described in this policy, and agree to be bound by the obligations it imposes on you. As the policy may be amended from time to time, you should review it regularly.

Privacy Policy

If you are a user of our website, for the purpose of this policy, "you" also includes the organisation by which you are authorised to access the site.

How do I make a privacy complaint?

If you believe that VMIA or one of its contracted service providers has not dealt with your personal information in accordance with Information Privacy Principles (IPP), you can make a privacy complaint with us.

To ensure that we fully understand the nature of your privacy complaint and the outcome you are seeking, we prefer that you make your privacy complaint in writing.

For information regarding how to make a privacy complaint please refer to our Privacy Complaint Handling Procedure.

A privacy complaint can be made to us in any of the following ways:

VMIA Privacy Officer

If you would like more information about this privacy statement or how VMIA handles personal information, please contact our Privacy Officer at privacy@vmia.vic.gov.au. For other information requests or further guidance on your rights, see the Victorian Government's Office of the Victorian Information Commissioner website.

For more information on privacy