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Make a claim

Our dedicated claims staff are here to help you get back on track when things don’t go to plan.

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Emergency claims assistance

You can contact us outside of normal business hours for emergency claims advice and assistance.

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Domestic building insurance

If you wish to lodge a domestic building insurance (DBI) claim, please visit the DBI website.

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Prepare for an emergency

Familiarise yourself with information and resources for dealing with emergencies.