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(Tools & insights)
Creativity and innovation in healthcare
Tools & insights
https://www.vmia.vic.gov.au/tools-and-insights/patient-safety/creativity-in-healthcare
Paul Plsek speaking about the importance of creative approaches to complex problems.
Improving the patient experience - #hellomynameis
Tools & insights
https://www.vmia.vic.gov.au/tools-and-insights/patient-safety/improving-the-patient-experience
A focus on introductions is improving the patient experience at Mildura Base Hospital.
Speaker Insights Series 2017 | Victorian Managed Insurance Authority
Tools & insights
https://www.vmia.vic.gov.au/tools-and-insights/patient-safety/speaker-insights-series-2017
Speaker Insights Series 2017 as part of the Gathering of Kindness event.
RIMP Phase Three: Continuous improvement| Victorian Managed Insurance Authority
Tools & insights
https://www.vmia.vic.gov.au/tools-and-insights/risk-management-tools/rimp/rimp-phase3
Continuous improvement encourages ongoing actions to embed a positive risk culture and risk-based decision making