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https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Patient-safety/Human-factors-forum/8-Joshuas-Story-Learning-from-Morecombe-Bay-James-Titcombe.pdf

Presentation by James Titcombe at the Human Factors Healthcare Forum 2017

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/webinar/Risk-Culture-Action-Plan-Template.pdf

Risk Culture Action Plan Template

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/terms-of-use.pdf

VMIA provides access to the Client Portal to your organisation (you) and any personnel you permit to access the Client Portal (Users).

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/manage-claims/How-do-I-filter-my-claims-and-save-different-my-claims-views.pdf

User guide on how to filter ‘My claims’ and save different ‘My claims’ views?

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/policies/How-do-I-accept-or-reject-a-quote-for-a-policy-that-was-provided-automatically.pdf

User guide on how to accept or reject a quote for a policy that was provided automatically.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Risk/harm-prevention/CTEME-maternity-emergency-flyer.pdf

The Women's Maternity Services Education Program

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Interagency-Risk-RIMP/Stakeholder-List-Template.xlsx

Template for stakeholder risk

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Patient-safety/Human-factors-forum/6-Medication-Area-Redesign-Using-Human-Factors-Principles-Jo-Young.pdf

Presentation by Joanne Young at the Human Factors Healthcare Forum 2017

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/webinar/PESTLEC-Analysis-Form.pdf

Analysis policy/regulation impact on your organisation

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/MFA-FAQ.pdf

Frequently asked questions on MFA for the VMIA portal.